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    Found Defects in Your New Home? Document Everything Now

    To document new construction defects, photograph every visible issue — cracked tile, gaps, uneven floors, plumbing leaks — during your walkthrough and again at each warranty deadline. SnapProof adds a verified timestamp, GPS, and a cryptographic fingerprint designed to detect later edits, giving the builder independently verifiable photo evidence the defect existed before warranty expiry.

    Your builder's warranty has a deadline. Don't miss it.

    5 min read

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    Document every defect with location and detail

    Why New Construction Defects Need Immediate Documentation

    Builders expect most homeowners to miss defects until it's too late. Warranty periods are short — typically one year for workmanship, two years for systems, and ten for structural. Once that window closes, you're paying out of pocket. Documentation from day one protects you.

    What to Look For and Document

    Foundation — cracks, uneven settling, water intrusion
    Framing — uneven walls, doors that don't close properly, squeaky floors
    Plumbing — leaks, low pressure, drainage issues, pipe noise
    Electrical — outlets that don't work, flickering lights, improperly wired switches
    HVAC — uneven heating/cooling, unusual noise, inadequate airflow
    Exterior — grading issues, drainage toward foundation, siding gaps, roof problems
    Finishes — cracked tiles, paint defects, cabinet misalignment, counter gaps

    How to Build Your Warranty Claim

    For every defect: photograph with wide context and close-up detail, capture with verified timestamps proving when you discovered it, document your report to the builder (email is best — creates a paper trail), and photograph their repairs (or lack thereof). A chronological timeline of defects and builder responses is your most powerful tool.

    The Builder Pushback

    Builders will say it's "normal settling," "cosmetic only," or "not covered." Your timestamped evidence showing when defects appeared, how they've progressed, and that you reported them on time eliminates these excuses.

    FAQ

    Move-in day. Do a thorough walkthrough and photograph everything — both good condition and any defects you notice.

    Yes, especially before the one-year warranty expires. But your own timestamped documentation supplements the inspection.

    Your documented timeline of reported defects and their failure to act is exactly what a construction defect attorney needs.

    Don't let your warranty expire without proof.

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